99ox Privacy Policy — How Your Information Is Kept Secure

99ox is a trusted online gaming platform built specifically for users in Bangladesh. We take the privacy of your personal information very seriously. This privacy policy is designed to give you a clear understanding of what data 99ox collects, why it is collected, how it is used, and how it is kept safe.

We believe data protection is not just a legal obligation — it is an ethical responsibility to our users. The 99ox privacy policy is built to international standards so you can enjoy gaming with complete peace of mind.

This policy may be updated from time to time. We will notify you of any significant changes, so please check this page regularly.

Certain information is collected when you create an account or use our services on 99ox. The table below outlines what data is collected and why:

We only collect information that is necessary. No unnecessary or excessive data is gathered.

99ox uses your information solely for the purposes listed below — it is not used for anything beyond that:

• Account management: Your information is used to create, verify, and manage your account.
• Transaction Processing: Payment information is used to process deposits and withdrawals smoothly.
• Ensuring Security: Device information is analyzed to detect and prevent fraudulent activity.
• Customer Support: Your information is used to resolve your queries and complaints accurately.
• Responsible Gaming: To identify patterns of excessive gaming and provide support where needed.
• Legal obligation: Retaining information necessary to meet government or regulatory requirements.
• Service Improvement: Aggregate usage patterns are analyzed to improve the overall platform experience.

99ox does not share your personal information with third parties — except in the limited circumstances outlined below:

• Payment Providers: Information required to process transactions via bKash, Nagad, or Rocket is shared with the respective provider.
• Legal authorities: Providing information in response to a court order or government directive is our legal obligation.
• KYC verification agency: Documents may be shared with trusted third-party verification providers to confirm your identity.
• Technology Service Providers: Our technology partners may access limited data to operate the platform, and are bound by confidentiality agreements.

In all such cases, we ensure that information is used only to the extent necessary and for a specific purpose. Your data is never shared with anyone for sale or marketing purposes.

The 99ox website uses cookies and similar technologies. Cookies are small text files stored in your browser that help enhance your browsing experience.

We use the following types of cookies:

• Essential cookies: Required for core website functionality. Used to maintain login sessions and security. These cannot be disabled.
• Functional cookies: Helps remember your preferences, such as language and settings.
• Analytics Cookies: To understand how the website is being used. This information is entirely anonymous.

You can manage or disable cookies from your browser settings. However, disabling certain cookies may affect the functionality of some features on the website.

99ox uses industry-leading technology and practices to protect your information. The key components of our security framework include:

• SSL/TLS encryption: All data transferred between the website and our servers is encrypted.
• Firewall Protection: An advanced firewall system is active at all times to prevent unauthorized access.
• Two-Factor Authentication: OTP verification is available when logging into your account.
• Regular Security Audits: Our systems are regularly audited by independent third-party experts.
• Staff training: 99ox staff are trained in data protection and operate under strict confidentiality agreements.

Please note — no system on the internet is 100% secure. Keep your password strong and never share it with anyone.

As a 99ox user, you have the following rights over your own information:

To exercise these rights [email protected] Email us at the address provided. We will respond within 30 business days.

The 99ox platform integrates certain third-party services, such as payment gateways and game providers. Each of these service providers maintains their own privacy policy.

• Third-party service providers handle your information according to their own policies.
• 99ox is not directly responsible for the data protection practices of third parties.
• We only work with trusted and accredited service providers.
• Payment providers (bKash, Nagad, Rocket) maintain their own security standards.

99ox is an 18+ platform. We do not knowingly collect information from anyone under the age of 18. Age is verified at registration, and any account identified as belonging to a minor is closed immediately.

If you believe a minor is using our platform, please [email protected] Let us know at the address provided. We will take prompt action.

99ox reserves the right to update this privacy policy in part or in full at any time. When changes are made:

• The updated version will be published on this page and the "Last Updated" date will be changed accordingly.
• You may receive notifications at your registered email address for any significant changes.
• Continued use of the service after any changes constitutes acceptance of the updated policy.

If you have any questions, concerns, or requests regarding the Privacy Policy, please reach out to us: