99ox Terms & Conditions — Know the rules before you play

99ox is an online gaming platform offering Sports Betting, Live Casino, slots, fish games, bingo, and more to users in Bangladesh. These Terms & Conditions constitute a legal agreement between 99ox and its users.

By visiting the 99ox website, creating an account, or playing any game, you confirm that you have read these Terms & Conditions in full and agree to abide by them. If you disagree with any of these terms, please refrain from using our services.

99ox reserves the right to change, revise, or update these Terms & Conditions at any time. A notice will be posted on the website, and continued use of the service after any update constitutes acceptance of the revised terms.

• These terms are provided in English for your convenience.
• In the event of any linguistic ambiguity, the original English version shall prevail.
• All decisions made by 99ox are final.
• These Terms & Conditions supersede all previous oral or written agreements.

To register an account with 99ox, you must meet the eligibility requirements below. All information provided during registration must be accurate, complete, and up to date.

• Age: You must be 18 years of age or older. Account registration and gaming by minors is strictly prohibited.
• One Person, One Account: Only one account is permitted per person, household, address, device, or IP address.
• Correct Information: You must provide accurate name, address, phone number, and email address. Providing false or incorrect information may result in account termination.
• Identity Verification (KYC): Identity verification using a national ID card or passport is required before any withdrawal can be processed.
• Password Security: Keep your account password confidential. You are solely responsible for all activity on your account.

99ox may request additional documentation for identity verification at any time. Withdrawals may be held until the verification process is complete. This is done to protect your account.

99ox offers a variety of bonuses and promotional offers. Each bonus has its own specific terms and conditions that must be followed. Accepting a bonus without reading its terms may lead to issues later.

• Wagering Requirements: To withdraw a bonus, you must wager the bonus amount a specified number of times. The wagering requirement varies for each bonus.
• Validity Period: Every bonus has a set expiry period. Any unused bonus will be automatically forfeited once the expiry date has passed.
• One Bonus, One Use: Promotions cannot be used more than once. A bonus may only be used for the specific purpose for which it was issued.
• Welcome Bonus: New members are eligible for the welcome bonus one time only. If you previously held an account, you cannot claim the welcome bonus through a new account.
• Right to Cancel Bonuses: 99ox reserves the right to modify, suspend, or cancel any bonus at any time.

All bonus-related decisions made by 99ox management are final. In cases of bonus abuse, the bonus and any associated winnings will be voided.

Deposits and withdrawals on 99ox can be made via bKash, Nagad, and Rocket. Compliance with the payment terms and conditions is mandatory. Key deposit and withdrawal terms are listed below:

• Minimum Deposit: The minimum deposit amount is BDT 100. Deposits below this amount will not be accepted.
• Payments from Your Own Account: You may only transact using payment accounts registered in your own name.
• At the time of withdrawal: Withdrawals are typically processed within 24 hours. However, additional time may be required if verification is still in progress.
• Minimum Withdrawal: The minimum withdrawal amount is BDT 500. Withdrawals below this amount will not be processed.
• Anti-Money Laundering: Transactions may be temporarily held pending investigation of suspicious activity.
• Deposit Refunds: Deposits are generally non-refundable. However, if a deposit fails due to a technical issue, a refund will be processed upon request.

For any payment issues, contact our support team immediately. Keep screenshots of your transactions — they can help speed up the resolution process.

Each game on 99ox has its own rules. All players are expected to play fairly and honestly. General gaming rules are outlined below:

• RNG Certified: All 99ox games use an internationally certified Random Number Generator (RNG). Game outcomes are completely fair and random.
• Technical Issues: If a game is interrupted due to a server outage or any other technical issue, the wager will be refunded.
• Disconnected: 99ox will not be held liable for any game cancellation caused by issues with your internet connection.
• Live Game Rules: In live dealer games, the dealer's decision is final. Results will not be changed unless a technical error has occurred.
• Betting Limits: Each game has set maximum and minimum bet limits. Bets placed outside these limits will not be accepted.
• Sports Betting: In Sports Betting, bets can be cancelled before the match begins. Live betting bets are non-cancellable.

99ox games are regularly audited by independent auditors. We are committed to ensuring fair play at all times.

The following activities are strictly prohibited on 99ox. Any account found to be involved in such activities will be permanently closed and the associated balance will be forfeited.

• Fraud & Cheating: Using any software, bots, or automation to influence game outcomes.
• Multiple Accounts: Opening multiple accounts under the same name to claim bonus benefits.
• Money Laundering: Using the 99ox platform for money laundering purposes.
• Use of Funds by Third Parties: Depositing using another person's payment account or credit card.
• Threats & Harassment: Threatening, abusing, or harassing other players or 99ox staff.
• Account Sale or Sharing: Selling, renting, or allowing others to use your account.
• Exploiting System Vulnerabilities: Intentionally exploiting any bug or glitch on the platform to gain an unfair advantage.

If you notice any suspicious activity, please report it to our support team. We are committed to maintaining a fair environment for all players.

99ox reserves the right to temporarily suspend or permanently close any account at its sole discretion. Common reasons for account closure include:

• Violating any clause of the Terms & Conditions.
• Opening an account using false or incomplete information.
• Suspicious transactions or fraudulent activity.
• If identified as a minor.
• Operating multiple accounts.

You may request to close your account at any time. Any remaining balance (excluding bonuses) will be refunded, subject to KYC verification.

99ox strives to provide reliable service at all times, but there are limits to our liability in certain situations:

• 99ox is not liable for any loss caused by internet connectivity issues or problems with the user's device.
• 99ox is not directly liable for transaction delays caused by issues on the part of third-party payment providers.
• Service may be unavailable during unplanned server downtime or scheduled maintenance.
• 99ox will not be held liable for any loss resulting from your account password being accessed by another person.

99ox bears no responsibility for any money lost through gaming. All gaming activity is entirely at your own risk and discretion.

99ox takes the protection of your personal information seriously. Your data is used and stored in accordance with our privacy policy.

• Data Collection: Your name, address, phone number, and payment details provided at registration are collected.
• Use of Information: Information collected is used solely for service delivery, identity verification, and compliance with legal obligations.
• Third Parties: Your information is not shared with any third party unless required by law.
• Cookies: Cookies are used to enhance website functionality.

For more details, visit our Privacy Policy Read the page.

99ox reserves the right to modify these Terms & Conditions, in part or in full, at any time. When changes are made:

• A notice will be posted on the website with the effective date of the changes.
• For significant changes, a notice may be sent to your registered email address.
• Continued use of the service after any changes have been made will be considered acceptance of the updated terms.

If you have any questions about our Terms & Conditions, please reach out to our support team. We are always here to help.